TEXAS SAGE
SHIPPING & RETURNS
Everything you need to know about shipping, pickup, and returns at Texas Sage.
Shipping
Where do you ship?
We currently ship eligible online purchases to addresses within the United States.
How much is shipping?
Shipping costs are calculated at checkout based on your order and delivery location.
When will my order ship?
Orders are typically processed within 1–3 business days. Once your order ships, you'll receive tracking information by email.
In-Store Pickup
Can I pick up my order at Texas Sage?
Yes! Select in-store pickup at checkout when it's available for your order. We'll let you know as soon as your order is ready.
When can I pick up my order?
Once you receive your Ready for Pickup notification, stop by during our regular business hours and we'll have it waiting for you.
Good to know: You'll need a valid ID and your order confirmation when picking up your order.
Returns & Exchanges
We want you to be happy with your purchase! Eligible items may be returned within 14 days of purchase with a receipt. Items must be unused, in original condition, and with original tags or packaging.
Please note: Plants are final sale. Sale and clearance items are final sale. Earrings and opened self-care or beauty products are final sale. Gift cards cannot be returned or exchanged.
Refunds will be issued to the original form of payment.
Damaged or Incorrect Orders
Something not right with your order?
We're happy to help! If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the item so we can make it right.